The Best Time for New Beginnings is Now
A new year means a new start. For many of us, it is a chance to make major changes that we otherwise would not make. This could be because we simply do not know where to start or maybe we are too afraid of change. Whatever your reason is, Heartland does not wait for a New Year to make the necessary changes to keep our customers happy. We are always looking to improve our customer’s car buying experience.
Overall, when reflecting on 2017 a few questions come to mind:
1.) What went well?
2.) What did Heartland Chevrolet learn?
3.) Where are we going next?
What went well?
After reflecting on the past year, Heartland Chevrolet is pleased with what went well in 2017. Heartland serves the Northland where we provide an income by employing over 60 families. Heartland Chevrolet is passionate about serving our community. In doing so, we supported our local Liberty School District by providing Student of the Month Certificates and Scholarships to the Fine Arts departments of both Liberty and Liberty North High School. We also supported Liberty and Liberty North athletics through a donation to their new football stadiums. Our most recent philanthropy was our meal bags through the City Mission Union. Each holiday season our goal is to provide a meal bag to at least 500 families in need; this year we exceeded our goal and provided meals for 577 families. We also work closely with Liberty Hospital through their Tree House Event where we help create funds, which will provide families with sick children a free stay at their on-site housing facility. For the NKC Baseball Association, Heartland Chevrolet sponsors all of the youth t-ball teams and provides baseball clinics in conjunction with the Royals for local teams. Two of our other philanthropies we participate in are that we an advocate for Big Brothers, Big Sisters and support the Hillcrest Hope Foundation through raffle items and donations. Overall, 2017 was a year full of blessings. We are fortunate to be able to give back to our community in which we serve and it is an honor to do so. We hope to be able to give even more for the years to come.
What did Heartland Learn?
This past year was unlike any other and Heartland Chevrolet experienced great growth in all areas. While other dealerships struggle making changes that the industry requires to be successful; Heartland Chevrolet is constantly changing to improve our customer’s satisfaction. In fact, it is hard to describe what we learned this year, since we are constantly learning and improving each day. We take our customers feedback to heart and appreciate those who communicate with us when dissatisfaction arises. With the fast pace of today, many business lose track of what is actually important: our community, our employees and our customers. It can be hard at times to make all parties happy but Heartland had a successful year because we stuck with our strong ethics. This year we learned that people chose Heartland for our reputation of giving customers a fair value and an unmatched customer service experience. We plan to continue to learn and improve while still implementing our values.
Where are we going next?
Change begins with us, and we have to make a conscious effort to make changes towards progress every day. Heartland Chevrolet believes that stripping down how we do business to our roots we can effectively make changes without losing who we are. By appreciating our past and learning from what got us here Heartland Chevrolet will continue to make progress while still being your trusted, hometown Chevy dealer. The year of 2017 was the year of growth and giving. Stay tuned to see how 2018 ends up because the best is yet to come.
Until then, we wish you all peace, and love in the New Year.
…to be continued.